PARADISA, Dian Asgar; WIDIA, I Wayan; AVIANTARA, I.G.N. Apriadi. Identification of Customer Expectations toward Service Quality and Production Process Quality of Processed Fish Products at CV Mina Utama. Jurnal BETA (Biosistem dan Teknik Pertanian), [S. l.], v. 2, n. 2, p. 1–10, 2015. DOI: 10.24843/JBETA.2014.v02.i02.p01. Disponível em: https://ejournal3.unud.ac.id/index.php/beta/article/view/2753. Acesso em: 19 feb. 2026.