Islamic Fintech Adoption and MSME Financial Inclusion in Indonesia

Authors

  • Noor Shodiq Askandar Faculty of Economics and Business, Universitas Islam Malang, Indonesia
  • Harun Alrasyid Faculty of Economics and Business, Universitas Islam Malang, Indonesia
  • Nafadzila Wahyuniar Asri Faculty of Economics and Business, Universitas Islam Malang, Indonesia

DOI:

https://doi.org/10.24843/JIAB.2026.v21.i01.p03

Keywords:

Islamic Fintech, Financial Inclusion, MSMEs, Technology Acceptance Model, Fintech Adoption

Abstract

Despite the rapid growth of Islamic financial technology (Islamic fintech), the access of micro, small and medium enterprises (MSMEs) to formal financial services continues to remain restrictive. This issue is important in Indonesia, where Islamic fintech offers Shariah-compliant digital access, yet MSMEs still face barriers of literacy, trust, and usability. This research examines how perceived usefulness and perceived ease of use influence MSMEs’ adoption of Shariah-compliant fintech and whether such adoption improves the financial inclusion of Indonesian MSMEs. Through a quantitative design, data were collected from 203 MSME owners and managers who had previous experience of Islamic fintech. The study tested both direct effects and the mediating role among constructs through Partial Least Squares Structural Equation Modelling (PLS-SEM). The results reveal that perceived usefulness and perceived ease of use can significantly encourage Islamic fintech adoption, with perceived ease of use being the strongest factor. Adoption, in turn, improves financial inclusion and partially mediates the relationship between technology-related perceptions and inclusive outcomes. The findings of this study enhance the Technology Acceptance Model in the Islamic fintech context and highlight that adoption serves as an important behavioural pathway for digital innovation to be used and participate financially. The key novelty of this study lies in positioning Islamic fintech adoption as a mediating mechanism between TAM-based perceptions and MSME financial inclusion. This study contributes to Islamic fintech literature by highlighting adoption as a novel mediating pathway through which technology-related perceptions enhance MSME financial inclusion.

References

Alfarizi, M., & Ngatindriatun. (2022). Indonesian halal MSME open innovation with Islamic fintech adoption. JAKI, 19(2), 88–102. https://scholarhub.ui.ac.id/jaki/vol19/iss2/5/

Ali, M., Raza, S. A., Khamis, B., Puah, C. H., & Amin, H. (2021). How perceived risk, benefit and trust determine user fintech adoption: A new dimension for Islamic finance. Foresight, 23(4), 403–420. https://doi.org/10.1108/FS-09-2020-0095

Aloulou, M., Grati, R., Al-Qudah, A. A., & Al-Okaily, M. (2023). Does FinTech adoption increase the diffusion rate of digital financial inclusion? A study of the banking industry sector. Journal of Financial Reporting and Accounting. https://doi.org/10.1108/JFRA-05-2023-0224

Alrasyid, H., Rabbani, M. R., & Afifudin. (2023). Embracing the digital economy: Exploring the role of trust, perceived ease of use, and religiosity on intention to use Islamic peer-to-peer lending. JEMA, 20(2), 283–305. https://doi.org/10.31106/jema.v20i2.9097

Alshater, M. M., Saba, I., Supriani, I., & Rabbani, M. R. (2022). Fintech in islamic finance literature: A review. Heliyon, 8(9), e10385. https://doi.org/10.1016/j.heliyon.2022.e10385

Alsmadi, A. A., Aalrawashdeh, N., Al-Gasaymeh, A., Al_hazimeh, A. M., & Alhawamdeh, L. (2024). Adoption of Islamic Fintech in lending services through prediction of behavioural intention. Kybernetes, 53(6), 1921–1938. https://doi.org/10.1108/K-10-2022-1362

Amnas, M. B., Selvam, M., Raja, M., Santhoshkumar, S., & Parayitam, S. (2023). Understanding the determinants of fintech adoption: Integrating UTAUT2 with trust theoretic model. Journal of Risk and Financial Management, 16(12), 505. https://doi.org/10.3390/jrfm16120505

Aysan, A. F., & Unal, I. M. (2023). Challenges in Islamic Fintech and Digitalization: An Extensive Literature Review. World Scientific Annual Review of Islamic Finance, 01, 41–52. https://doi.org/10.1142/s2811023423500028

Badra, S., Jain, S., & Vichore, S. (2025). Fintech and financial inclusion: Conceptual foundations and research landscape. Global Knowledge, Memory and Communication. https://doi.org/10.1108/GKMC-07-2024-0443

Bazarbash, M. (2019). Fintech in Financial Inclusion: Machine Learning Applications in Assessing Credit Risk. IMF Working Papers, 2019(109), 1. https://doi.org/10.5089/9781498314428.001

Bongomin, G. O. C., Munene, J. C., Ntayi, J. M., & Malinga, C. A. (2017). Financial literacy in emerging economies: Do all components matter for financial inclusion of poor households in rural Uganda? Managerial Finance, 43(12), 1310–1331. https://doi.org/10.1108/MF-04-2017-0117

Chuttur, M. (2009). Association for Information Systems AIS Electronic Library (AISeL) Overview of the Technology Acceptance Model: Origins, Developments and Future Directions. Working Papers on Information Systems, 9(37), 9–37.

Davis, F. D. (1989). Perceived usefulness, perceived ease of use, and user acceptance of information technology. MIS Quarterly, 13(3), 319–340. https://doi.org/10.2307/249008

Del Sarto, N & Ozili, P. K. (2025). Fintech and financial inclusion in emerging markets: A bibliometric analysis and research agenda. International Journal of Emerging Markets. https://doi.org/10.1108/IJOEM-08-2024-1428

Demirguc-Kunt, A., Klapper, L., Singer, D., & Ansar, S. (2021). The global findex database 2021 : financial inclusion, digital payments, and resilience in the age of covid-19. http://documents.worldbank.org/curated/en/099818107072234182

Dharmastuti, C. F., Pangestu, S., & Kusumahadi, T. A. (2022). Consistency of mobile payment usage, performance, and financial inclusion. Business and Entrepreneurial Review, 22(2), 311–326. https://doi.org/10.25105/ber.v22i2.14179

Fornell, C., & Larcker, D. F. (1981). Evaluating structural equation models with unobservable variables and measurement error. Journal of Marketing Research, 18(1), 39–50. https://www.jstor.org/stable/3151312

Ha, D., Le, P., & Nguyen, D. K. (2025). Financial inclusion and fintech: A state-of-the-art systematic literature review. Financial Innovation, 11(69). https://doi.org/10.1186/s40854-024-00741-0

Hair, J. F., Hult, G. T. M., Ringle, C. M., & Sarstedt, M. (2019). A primer on partial least squares structural equation modelling (PLS-SEM). SAGE Publications.

Hanif, M. A., & Santosa, P. B. (2023). TAM construct, trust, and religiosity for decision of muslim lenders to use funding services on sharia peer-to-peer lending platforms (website and apps). Jurnal Ekonomi Syariah Teori Dan Terapan, 10(2), 151–168. https://doi.org/10.20473/vol10iss20232pp151-168

Henseler, J., Ringle, C. M., & Sarstedt, M. (2015). A new criterion for assessing discriminant validity in variance-based structural equation modeling. Journal of the Academy of Marketing Science, 43(1), 115–135. https://doi.org/10.1007/s11747-014-0403-8

Hudaefi, F. A., Hassan, M. K., & Abduh, M. (2023). Exploring the development of Islamic fintech ecosystem in Indonesia: A text analytics. Qualitative Research in Financial Markets, 15(3), 514–533. https://doi.org/10.1108/QRFM-04-2022-0058

Idrees, M. A., & Ullah, S. (2024). Comparative analysis of FinTech adoption among Islamic and conventional banking users with moderating effect of education level: A UTAUT2 perspective. Journal of Open Innovation: Technology, Market, and Complexity, 10(3), 100343. https://doi.org/10.1016/j.joitmc.2024.100343

Khan, M. S., Rabbani, M. R., Hawaldar, I. T., & Bashar, A. (2022). Determinants of behavioral intentions to use Islamic financial technology: An empirical assessment. Risks, 10(6), 111. https://doi.org/10.3390/risks10060114

Maharseni, N. W. R., Rasmini, N. K., Ariyanto, D., & Mimba, N. P. S. H. (2022). Technology acceptance model dalam penggunaan financial technology lending pada generasi milenial. E-Jurnal Ekonomi Dan Bisnis Universitas Udayana, 11(05), 1000–1013. https://ojs.unud.ac.id/index.php/EEB/

Majid, R (2023). Islamic fintech and MSMEs: The role of religiosity and product knowledge. Journal of Islamic Economics (IPB). https://journal.ipb.ac.id/jalmuzaraah/article/view/60078

Mandić, A., Marković, B., & Žigo, I. R. (2025). Risks of the Use of FinTech in the Financial Inclusion of the Population: A Systematic Review of the Literature. Journal of Risk and Financial Management, 18(5), 250. https://doi.org/10.3390/jrfm18050250

Maniam, Shatheish (2024). Determinants of islamic fintech adoption: a systematic literature review. Journal of Islamic Marketing. https://doi.org/10.1108/JIMA-11-2023-0373

Mohamed, H. A., & Otake, T. (2025). The role of Islamic FinTech in digital financial inclusion and sustainable development post covid-19: cross-country analysis. International Journal of Islamic and Middle Eastern Finance and Management, 18(3), 649–671. https://doi.org/10.1108/IMEFM-02-2024-0100

Mohd Daud, S. N., Ahmad, A. H., & Trinugroho, I. (2024). Financial inclusion, digital technology, and economic growth: Further evidence. Research in International Business and Finance, 70, 102361. https://doi.org/10.1016/j.ribaf.2024.102361

Muryanto, Y. T. (2023). The urgency of Sharia compliance regulations for Islamic fintechs: A comparative study. Journal of Financial Crime, 30(5), 1264–1278. https://doi.org/10.1108/JFC-05-2022-0099

Nugraha, D. P., Setiawan, B., Nathan, R. J., & Fekete-Farkas, M. (2022). Fintech adoption drivers for innovation for SMEs in Indonesia. Journal of Open Innovation: Technology, Market, and Complexity, 8(4), 1–16. https://doi.org/10.3390/joitmc8040208

Nurfadilah, D., & Samidi, S. (2021). How The Covid-19 Crisis Is Affecting Customers’ Intention To Use Islamic Fintech Services: Evidence From Indonesia. Journal of Islamic Monetary Economics and Finance, 7. https://doi.org/10.21098/jimf.v7i0.1318

OJK. (2024a). Statistik layanan pendanaan bersama berbasis teknologi informasi (Oktober 2024). https://ojk.go.id

OJK. (2024b, August 2). OJK and statistics indonesia present national survey on financial literacy and inclusion 2024 findings. https://www.ojk.go.id/en/berita-dan-kegiatan/siaran-pers/Pages/OJK-And-Statistics-Indonesia-Present-National-Survey-On-Financial-Literacy-And-Inclusion-2024-Findings.aspx

OJK, & BPS. (2024). Survei nasional literasi dan inklusi keuangan 2024. https://ojk.go.id

Qudah, H., Malahim, S., Airout, R., Alomari, M., Hamour, A. A., & Alqudah, M. (2023). Islamic Finance in the Era of Financial Technology: A Bibliometric Review of Future Trends. International Journal of Financial Studies, 11(2), 76. https://doi.org/10.3390/ijfs11020076

Rabbani, M. R., Khan, S., & Thalassinos, E. I. (2020). Fintech, blockchain and Islamic finance: An extensive literature review. International Journal of Economics and Business Administration, 8(2), 65–86. https://doi.org/10.35808/ijeba/444

Rahadian, A., & Thamrin, H. (2023). Analysis of factors affecting MSMEs in using fintech lending as alternative financing: TAM approach. Brazilian Business Review, 20(3), 301–322. https://doi.org/10.15728/bbr.2023.20.3.4.en

Rahim, N. F., Bakri, M. H., Fianto, B. A., Zainal, N., & Hussein Al Shami, S. A. (2023). Measurement and structural modelling on factors of Islamic Fintech adoption among millennials in Malaysia. Journal of Islamic Marketing, 14(6), 1463–1487. https://doi.org/10.1108/JIMA-09-2020-0279

Setiawan, B., Arifin, Z., & Fauzan, M. (2025). Fintech innovation and financial inclusion in developing economies. Journal of Innovation and Entrepreneurship. https://innovation-entrepreneurship.springeropen.com/articles/10.1186/s13731-024-00452-x

Setyawati, R. E. (2020). Pengaruh perceived usefullness, perceived ease of use terhadap behavioral intention to use dengan atittude towards using sebagai variabel intervening (studi kasus pada Gopay di kota Yogyakarta). Jurnal Ekobis Dewantara, 3(1), 39–51. https://doi.org/10.26460/ed_en.v3i1.1470

Venkatesh, Morris, Davis, & Davis. (2003). User acceptance of information technology: toward a unified view. MIS Quarterly, 27(3), 425. https://doi.org/10.2307/30036540

Venkatesh, V., Thong, J. Y. L., & Xu, X. (2012). Consumer acceptance and use of information technology: Extending the unified theory of acceptance and use of technology. MIS Quarterly, 36(1), 157–178. https://doi.org/10.2307/41410412

Venkatesh, V., Thong, J. Y. L., & Xu, X. (2016). Unified theory of acceptance and use of technology: a synthesis and the road ahead by Viswanath Venkatesh, James Y.L. Thong, Xin Xu :: SSRN. Journal of the Association for Information Systems, 17(5), 328–376. https://papers.ssrn.com/sol3/papers.cfm?abstract_id=2800121

World Bank. (2022). COVID-19 drives global surge in use of digital payments. https://www.worldbank.org/en/news/press-release/2022/06/29/covid-19-drives-global-surge-in-use-of-digital-payments

Zakaria, A. (2025). The role of Sharia financial technology in increasing MSME financial access. Invest: Jurnal Inovasi Bisnis Dan Akuntansi, 10(1), 55–70. https://journal.al-matani.com/index.php/invest/article/view/1223

Downloads

Published

31-01-2026

How to Cite

Askandar, N. S., Alrasyid, H., & Asri, N. W. (2026). Islamic Fintech Adoption and MSME Financial Inclusion in Indonesia. Jurnal Ilmiah Akuntansi Dan Bisnis, 21(1), 40–57. https://doi.org/10.24843/JIAB.2026.v21.i01.p03

Issue

Section

Articles